Banfield Pet Hospital

Banfield Pet Hospital is a veterinary hospital at 170 Marketplace Blvd in Trenton that treats dogs and cats. Listed services include wellness exams, preventive care, vaccinations, diagnostic testing, in-house lab work, radiography, and dental X-rays. It is part of Mars Veterinary Health and does not advertise in-house emergency services.

Services

•Comprehensive wellness exams
•Preventive and wellness care
•Dog vaccinations
•Cat vaccinations
•Flea, tick, and heartworm prevention
•Microchipping
•Diagnostic testing
•In-house lab testing
•Blood panels, including CBC and chemistry panels
•Fecal exams and fecal testing
•Deworming
•Digital radiography (X-rays)
•Dental X-rays
•Dental care mentioned in reviews, including teeth cleaning and tooth extractions
•Care for dogs and cats
•No in-house emergency service advertised; urgent cases are referred to emergency veterinary care

Pricing

No published pricing information is available, and recent reviews include comments that treatment, medication, and wellness plan costs feel above average.

People

A recent review specifically praises Dr. Krishnan for care during an annual check-up, dental treatment, cancer discussions, and end-of-life support. At the organization level, Banfield lists Jeff Ellison, Alea Harrison, DVM, David Sturrus, Andrea Sinnott, and Nona Scheumack in leadership roles.

Reviews

Google shows 3.9/5 from 199 reviews. Recent written feedback is mixed: some pet owners describe caring doctors and staff and mention supportive handling of serious illness, dental care, and end-of-life decisions, while others mention difficulty reaching the hospital by phone, communication issues around visit details and voicemail, and concerns about wellness plan increases, treatment costs, and continued plan payments after a pet's death.

Reviews for Banfield Pet Hospital

Note: Showing the 5 most recent Google reviews out of 199 we track in total. Recent reviews may not be representative of overall sentiment.

Michael L Smith

1 month ago

They care of my boy and the doctors and staff are the Best!!!!

Jay Tee

1 month ago

There are some benefits of being a Wellness Plan member such as routine exams and vaccinations. However, treatments and medications are still at very high costs. The Wellness plan just went up again this year. The service is adequate, but used to be a lot better. For a long time now - (years), it’s been very difficult to reach anyone by phone to make an appointment or find out how our pets are doing. This is very discouraging and frustrating. I hope this feedback helps to improve things. I’m nearly to the point of looking elsewhere and I’ve been a loyal client for nearly 20 years! John Tocco

Shantrail Chaney

1 month ago

Thank you so very much for your support and care for my family member. 🫶🏾

Michelle D

2 months ago

Dr. Krishnan took excellent care of our pup Axel. He went through an annual check-up, teeth cleaning, & tooth extractions. The care he received was too notch. When we discovered he had an aggressive cancer in his mouth, Dr. Krishnan was with us every step of the way through the discovery & acceptance process. She was incredibly patient and answered our numerous questions & concerns. When his quality of life dropped, Dr. Krishnan & the rest of the staff were incredibly supportive and patient throughout the process. We could not have asked for a more peaceful process. We now have two new pups and they are also going to Banfield in Hamilton. Regarding the Wellness Plan...we had it for Axel & we have it for both our new pups. The only negative thing I have to say about the plan (not the location) is that when Axel passed, I had to continue to make the remaining annual payments / cover the discounts on the services provided. I would completely understand if I voluntarily chose to leave the plan. However, doing this b/c a dog dies is incredibly brutal and does not seem to be a good business practice.

Eugene Stabulis

2 months ago

I was a little confused, prior trips to Banfield I received a print copy of the details of my pets visit. I did get a call from the Vetnarian explaining things but it went to my voicemail and it was transcribed badly